Questions?

We've got answers to some common questions below.

Don't see your topic? Don't hesitate to contact us today!

FAQs

How do I book a unit?

We offer contactless, fully automated online move-ins! Simply go to our customer booking portal to view our wide range of unit types and sizes and see real-time availability.

Can I pay my bill online?

You sure can! You can view and pay your invoices online in your account under 'Invoices'.

Can I access my unit on my own?

We have integrated with our Access Control partner to automatically generate and provide you with a unique code to access both our facility and your unit(s). This way you have access to your possessions 24/7.

I booked a unit. How do I know where it is?

Once you've reserved a unit and made an account, you can view the sitemap of the location you selected and see exactly where your unit is before you arrive. You can find this in your profile under 'Your units'.

Do I have to sign up for long contract periods?

You can sign up for exactly as long in advance as you choose! The only length you commit to when reserving a unit with Midway Mountain Storage is to pay for the first full month. That's it.

How do I know what unit size to select?

We have helpful descriptions under every different unit type we offer to give you realistic examples of what you can fit within our variety of size options.